cbk44 Privacy Policy

1 Introduction

cbk44 is a premium online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") applies to the cbk44 website, mobile application, and all related services.

This policy explains what types of personal information cbk44 collects, the purposes for which that information is used, who it may be shared with, and what rights you have regarding your information. We are committed to meeting legal obligations and ensuring the best possible protection for our users.

The cbk44 platform is intended solely for individuals aged 21 or older. We do not knowingly collect personal information from minors. If we are informed that information from a minor has been collected, we will delete it immediately.

2 What Information We Collect

cbk44 may collect various types of information to operate its services smoothly. The information collected is as follows:

2.1 Information Provided Directly

When you open an account, log in, or use any service on cbk44, you may provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID number or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Username and password
• Any messages or information provided when contacting the support team

2.2 Automatically Collected Information

When you use the cbk44 platform, certain information may be collected automatically, such as:

• IP address and geographic location (approximate)
• Device type, operating system, and browser information
• Date, time, and session duration of platform access
• User gaming activity and transaction history
• Information collected through cookies and similar tracking technologies
• Referral source and navigation patterns on the platform

2.3 Information Received from Third Parties

In some cases cbk44 may collect information from third-party sources, such as identity verification agencies, fraud prevention services, or payment processors — but only in compliance with applicable law.

3 Purposes of Using Information

cbk44 uses the collected information for the following purposes:

• Account management: For creating, verifying, and managing accounts.
• Service delivery: To carry out gaming, betting, and financial transactions.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal compliance: To comply with applicable laws and regulations.
• Customer service: To resolve your questions and issues.
• Platform improvement: To analyze and improve the user experience.
• Communication: To send important updates, security notices, and account-related information.
• Responsible gaming: To identify addiction risks and provide necessary support.

4 Information Sharing and Disclosure

cbk44 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Providers

With trusted third parties engaged for payment processing (bKash, Nagad, Rocket, Upay), identity verification, fraud detection, and technical infrastructure management. All such partners operate under confidentiality agreements and may use the information only for the specified purposes.

4.2 Legal Requirements

To comply with court orders, requests from investigative authorities, or obligations under applicable law. In such cases cbk44 will disclose only the minimum amount of information necessary.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Should such a situation arise, cbk44 will notify users in advance.

4.4 Protection of Safety

If necessary to protect the rights, property, or safety of cbk44, its users, or others.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the cbk44 platform to ensure proper functionality and improve the user experience. A cookie is a small data file stored on your device.

• Essential cookies: Required for core platform functionality — login sessions, security verification, and so on.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: To understand platform usage patterns and improve services.

You can refuse cookies by changing your browser settings. Please note, however, that disabling cookies may cause some platform features to not work properly.

6 Data Security Measures

cbk44 adopts industry-standard technical and administrative measures to keep your personal information secure:

• SSL encryption: All data transmissions are secured through SSL/TLS encryption.
• Data encryption: Sensitive information is encrypted when stored.
• Access controls: Only authorized personnel may access the information they need.
• Regular security audits: Regular audits to identify and address system vulnerabilities.
• Secure payment gateway: All financial transactions are processed through secure channels.

Nevertheless, no data transmission over the internet can be guaranteed to be completely secure. You also bear responsibility for keeping your password confidential.

7 Data Retention Period

cbk44 retains your personal information only for as long as is necessary to fulfil the purposes described in this policy, or as required by law.

• Account-related information is retained for as long as the account remains active.
• After an account is closed, certain information may be retained for a period determined by legal requirements.
• Records of financial transactions may be retained for an extended period in accordance with applicable law.
• Once the designated period has ended, information is securely deleted or anonymized.

8 International Data Transfers

cbk44 may use global server infrastructure. As a result, your information may be processed or stored on servers outside Bangladesh. For such transfers, cbk44 ensures that appropriate safeguards are maintained in accordance with applicable law.

9 User Rights

As a cbk44 user, you enjoy the following rights:

9.1 Right of Access

You may request a copy of the information cbk44 holds about you.

9.2 Right to Rectification

If there are any errors or omissions in your information, you may request that they be corrected or updated.

9.3 Right to Erasure

In certain circumstances you may request the deletion of your information, subject to legal or contractual obligations.

9.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

9.5 How to Exercise Your Rights

To exercise these rights, please contact our support team. You can submit requests in Bengali or English through cbk44's 24/7 live chat support or by email at [email protected].

10 Privacy of Children and Minors

cbk44 is a platform intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. If you believe a minor has registered on our platform, please notify us immediately at [email protected]. We will take steps to delete that information.

11 Marketing Communications

cbk44 may send communications regarding promotional information, bonus offers, and platform updates based on your consent. You may unsubscribe from such communications at any time — either directly through the unsubscribe link in an email or through the support team. Please note that even if you unsubscribe from marketing communications, important account-related notifications will continue to be sent.

12 Third-Party Links and Services

The cbk44 platform may have connections with third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, Spribe, JILI, and others) and payment services. These third parties have their own privacy policies and cbk44 is not responsible for their activities. We recommend reading their respective policies before using those services.

13 Changes to the Policy

cbk44 reserves the right to update this privacy policy from time to time. If significant changes are made, we will publish a notice on the platform and/or inform you at your registered email address. Continued use of the platform after changes are made will be considered acceptance of the revised policy.

We recommend that you revisit this page regularly to stay informed of the latest policy.

14 Contact

For any questions, concerns, or requests regarding this privacy policy, please contact the cbk44 support team:

• Email: [email protected]
• Live chat: Available 24 hours a day, 7 days a week
• Language: Bengali and English

cbk44 is committed to protecting your privacy and is always ready to address any concerns you may have.